Organizational Effectiveness through Collaborative Design

Make your vision a reality.

Organizational Effectiveness through Collaborative Design

Make your vision a reality.

What I Do.

Healthy Organizations are Effective Organizations.

You care deeply about people and are committed to creating inclusive experiences, sustainable business practices, and a workplace culture where people can thrive. Whether your organization is already living those values or working intentionally toward them, the goal is the same: building a healthy organization that is both effective and enduring.

Using an inclusive, human-centered design approach, I help organizations assess what is working, identify opportunities for growth, and develop practical strategies for evolution. Together, we create a clear plan and align people, priorities, and efforts to turn vision into action.

Collaboration is Essential.

You and your team bring valuable insight, experience, and creativity to the table. When people are meaningfully included in the process, they are more engaged, more invested, and more committed to the outcome. A co-design approach strengthens both the quality of the work and the sustainability of the results.

A Thoughtful Approach to Change.

Transformation requires both structure and imagination. My strengths include deep listening, guiding courageous conversations, and helping organizations chart a path toward meaningful change. By combining proven, research-informed methods with creativity and fresh thinking, I help clients move from intention to impact.

Let’s connect over a virtual coffee and explore what that could look like for your organization.

About Michelle Wiley Design

A Little About Me.

I am a strategy and organizational design consultant focused on helping social impact and behavioral healthcare organizations lead meaningful, systemic change. Drawing on more than 15 years of leadership experience in healthcare, mission-driven organizations, and entrepreneurship, as well as a background in psychology and human sciences, I bring both strategic insight and a deep understanding of human behavior to every engagement.

Successful change requires more than strong ideas. It depends on trust, inclusion, and the ability to align people around a common purpose. I build collaborative relationships that support transformation and help organizations move from vision to action with clarity and intention.

One Part of the System or the Whole System.

I work closely with clients to determine where my expertise can create the greatest impact for their organization. Engagements may address specific priorities, such as talent management or diversity, equity, and inclusion strategy, or expand to enterprise-level organizational design.

Each engagement begins with a comprehensive consultation to identify strengths, opportunities, and strategic priorities. I then deliver a tailored report with a clear project roadmap, including timelines, milestones, budget considerations, and a proposed schedule. Every plan is customized to align with your organization’s goals, needs, and capacity.

Values in Action.

My path has not been conventional nor linear, which contributes to my creativity and innovation.

My values are integrated throughout my work:

Integrity - I do what I say I am going to do.
Authenticity - I am who you see me to be.
Diversity, Equity, Inclusion, and Belonging - I take action to create a world where people with unique identities and experiences are included and valued.

Overview of Services

Strategic Planning

Organizational Design

Comprehensive and inclusive process to create a compelling, shared vision for the future
Environmental Scan
Sustainability
Talent / People Leadership
Impact
Culture
Business strategy
Technology

Organizational Design

Human Centered Design
Inclusive Design
Design Thinking
Facilitation of design work groups for service design and organizational design
Qualitative and quantitative research
Listen, co-design, co-create
Community-centered process throughout the lifecycle

Senior Leadership

Effective organizational and cross-team leadership
Team building / Team dynamics
Strengthening Emotional Intelligence (EQ)
Capacity assessment and building
1 x 1 coaching to explore new career paths or navigate career transitions

Change Management

Senior Leadership

Prosci® Certified Change Practitioner
Change Readiness / Willingness
Communication strategy
Collaborative planning, design, and execution
Accountability measures for success
Interim CEO / ED
Board-supported CEO hiring

Reviews

"Above and beyond"

"Michelle has been an incredible gift to our organization! She came in and went above and beyond to ensure that we had a useful product at the end of our time together.

What we have, thanks to her, is a Strategic Plan that will shape the work we are doing over the next five years. Michelle is gracious, she's perceptive, and adept at gathering the disparate thoughts of a group to shape a collective vision. We highly recommend her work and are so grateful for her contributions.

Thank you, Michelle! "

~Alexia C., Executive Director

Michelle Wiley Design Privacy Notice

At Michelle Wiley Design ("we," or "us"), we value the privacy of individuals who use our websites and related services (collectively, our "Services"). This Privacy Notice explains how we collect, use, and share the personal information of users of our Services ("users," "you," or "your"). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described by this Privacy Notice.

Personal information is information that identifies or could be used to identify a specific person. Personal information does not include deidentified information (anonymized or pseudonymized) or aggregated information derived from personal information.

We may collect a variety of personal information and other information about you or your devices from various sources, as described below.

Information You Provide to Us

Registration Information. If you sign up for an account, register to use our Services, or sign up for emails or other updates, we may ask you for basic contact information, such as your name, email address, phone number, and/or mailing address. We may also collect certain demographic information when you register for our Services, including your age, gender, personal interests, income, and/or marital status.

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Organizational Effectiveness through Collaborative Design

Organizational Effectiveness through Collaborative Design

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